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Privacy Policy
This Privacy Policy describes how Digitalific ("Company", "we", "our", or "us") collects, uses, and protects the information of users who visit our website https://www.digitalific.com or use our services including IT services, software development, digital marketing, and WhatsApp business communications.
1. Information We Collect
We may collect the following personal information when users interact with our website or services:
- Name
- Email Address
- Phone Number
- Business Information
- Billing Information
- IP Address
- Browser & Device Information
Users voluntarily provide this information when they:
- Fill contact forms
- Request a service
- Subscribe to newsletters
- Communicate with us via WhatsApp, phone or email
2. WhatsApp Communication
Digitalific may communicate with customers through WhatsApp using the official WhatsApp Business Platform. By submitting your phone number through our website forms, you consent to receive messages such as:
- Service related updates
- Project communication
- Customer support messages
- Marketing and promotional messages
Users can opt out of WhatsApp communications at any time by replying with STOP or contacting us directly.
3. How We Use Your Information
We use collected information to:
- Provide IT and digital marketing services
- Respond to inquiries and customer support requests
- Improve our website and services
- Send service updates and marketing communications
- Comply with legal obligations
4. Cookies
Our website uses cookies to enhance user experience and analyze website traffic. Cookies help us understand user behavior and improve our services.
Users can choose to disable cookies through their browser settings.
5. Data Security
We implement appropriate security measures including SSL encryption, firewalls, and secure servers to protect user data from unauthorized access, alteration, or disclosure.
6. Third Party Services
We may use third-party services such as:
- Google Analytics
- Meta (Facebook / WhatsApp)
- Email marketing tools
- CRM systems
These services may collect certain user information according to their own privacy policies.
7. External Links
Our website may contain links to external websites. Digitalific is not responsible for the privacy practices or content of those websites.
8. User Rights
Users may request to:
- Access their personal data
- Update their information
- Delete their data
- Unsubscribe from communications
9. Updates to Privacy Policy
Digitalific reserves the right to update this Privacy Policy at any time. Updates will be posted on this page.
10. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Company Name: Digitalific
Website: https://www.digitalific.com
Email: info@digitalific.com